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Policies

General

You may only use the website and purchase products for legal purposes. You must be at least 18 years old to order any knife products and at least 21 years old to order restricted products. Restricted products are marked on the website. Some items on the website may be illegal in your or other areas for possession by those under the age of 21. You shall be responsible to check all applicable federal, state, and local laws concerning the purchase, ownership, use, and possession of any products sold to you on the website.

 

Returns

If you are not satisfied with your purchase you must notify us within 3 days of receipt for a refund of the cost of the product. Shipping charges are not refundable and all returns are subject to a 15% restocking and credit card processing fee. 

The item must be returned in the same condition as received and must be shipped fully insured via USPS. Most custom knives are guaranteed by the makers we represent, and most factory knives carry the manufacturer's warranty. 

If an item needs to be returned due to our error, we may offer a full refund including shipping at our discretion. Contact us before sending any item back as a return. 

 

Returns must be mailed to:

Empire Outfitters

P.O. Box 234

Syosset, NY 11791

 

 

Other 

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.